A) Click on the Application for the new problem. This takes you to the ‘QED Fishbone’ screen. Click on the ‘+’ icon next to the problem drop down box.

B) Click on the ‘QED Symptoms’ tab from the ‘QED Fishbone’ screen. This takes you to the ‘QED Symptoms’ screen. Click on the ‘+’ icon next to the problem drop down box or on the problem panel on the left hand side of the screen.

C) Click on the Add Problem button in the User Activity page.