Different challenges of electronic commerce
E-commerce business models offer businesses and consumers to purchase or sell things online. There are different types of e-commerce business models. B2C (Business-to-consumer) businesses sell directly to their end users. In a B2B (Business-to-business) business model, a business sells its product or service to another business. B2B2C (Business-to-Business-to-Consumer) is where a company sells its product or service in partnership with another organization. Business-to-government (B2G) is an eCommerce model where a business sells and markets its products to government entities or public administrations. Many other models allow individuals to sell goods and services to companies. Electronic commerce sounds very easy, time and energy-saving, but the real threats lie in data security, digital advertising, content marketing, and SEO. The site navigation design, business credibility, and customer service should be influential. The Covid-19 pandemic in the last two years boosted the online business and exposed many ecommerce challenges faced by either party.
E-Commerce Challenges
Management
Customer service
Marketing
Lack of trustworthiness
Product issues
Payment methods
Technical issues
This fishbone shares knowledge about some potential causes of e-commerce issues. It consists of the parents and its child categories. It is a simple template that provides information on the various problems of electronic commerce.
Curated from community experience and public sources:
