Analysis of the causes that make delay in cooking and serving the food.
Waiting for food at a restaurant or any food parlor is the best way to test your patience when you feel hungry. People get impatient and unreasonable while waiting for the food at the restaurant. We fail to understand that good food needs time to cook the ingredients ( vegetables, spices, sauce, fish, meat, etc.), and garnishing. Delayed serving happens due to many reasons. There could be a rush in the food outlet or busy handling the orders. It is also possible that the restaurant may not have enough staff. There are other reasons too. Servers might not have taken the food on time, lengthy food packaging process, the chef fails to handle the volume, shortage of staff in the kitchen, demanding customers or the food preparation time is lengthy. The following fishbone contains the causes and their child causes that I have chalked out in my root cause analysis.
Food Order Takes too Long
This template sets a good example of how a root cause analysis can be organized by making use of a fishbone template. Explore it to get some idea of arranging the causes of any problem in a well-ordered fashion.
Curated from community experience and public sources: